Medan Entry Requirements

Medan Entry Requirements

Visa, immigration, and customs information

Important Notice Entry requirements can change at any time. Always verify current requirements with official government sources before traveling.
Before you travel: official formalities
  • All Indonesia arrival card

    Who
    Passengers arriving in Indonesia, completed once per arrival
    When
    Up to three days before arrival, or on arrival

    One digital form covers immigration, customs, health and quarantine. The app is published by Indonesia's Directorate General of Immigration.

    Official site Official app (Google Play)
    Checked against the official source 2026-09-26
  • Bali tourist levy (Love Bali)

    Who
    Foreign tourists visiting Bali
    When
    Before arriving in Bali, through the official Love Bali website or app
    Cost
    IDR 150,000, paid once per visit

    The Bali provincial government charges the levy once per trip to Bali.

    Official site
    Checked against the official source 2026-09-26
Medan is Sumatra's largest city. Most travelers pass through here on their way to Lake Toba or the North Sumatra highlands. Entry is usually straightforward. Get your paperwork sorted before you leave home. Kualanamu International Airport handles international and domestic flights. The immigration process mirrors other major Indonesian ports. Every traveler needs to complete the All Indonesia digital arrival card. You can fill this out up to three days before your flight. Use the official All Indonesia portal or its Google Play app. Alternatively, complete it on arrival. One form covers immigration, customs, health, and quarantine. Indonesia's Directorate General of Immigration runs the system. Your visa situation depends on your nationality. Eligibility for visa-free entry, electronic visas, and permitted length of stay all vary. Check the official immigration website before you travel. It takes minutes. Entry rules change, sometimes without warning. This guidance reflects recently verified conditions. Confirm current requirements with your nearest Indonesian embassy or consulate. Also check with the Directorate General of Immigration. Do this before finalizing plans.

Visa Requirements

Entry permissions vary by nationality. Find your category below.

Indonesia's visa framework has several tiers. These depend on nationality and purpose of travel. Bilateral agreements vary by passport. No single rule covers everyone. The official Directorate General of Immigration website is authoritative. Check which category applies to your passport. Verify how long you may stay. Confirm what fees apply.

Visa-Free Entry
Varies by nationality. Check the official immigration website for the permitted stay that applies to your passport.

Indonesia grants visa-free entry to certain passport holders. This covers short tourism or business visits. Eligibility and permitted length of stay depend on your nationality. These rules can change with little warning.

Visa-free entry typically cannot be extended. Want to stay longer? Apply for a different visa category from the outset. Confirm current terms on the official Directorate General of Immigration website before travel.

Electronic Travel Authorization (ETA/eVisa)
Varies by visa type and nationality. Consult the official immigration website

Indonesia offers electronic visa options. Eligible travelers apply before departure. These are separate from the All Indonesia digital arrival card. All passengers must complete the arrival card regardless of visa type. The All Indonesia form is a single digital declaration. It covers immigration, customs, health, and quarantine. Access it through the official All Indonesia portal. Or use the companion app published by Indonesia's Directorate General of Immigration. Submit up to three days before arrival. Or complete it upon landing in Medan.

How to Apply: Check the official Directorate General of Immigration website. Verify the current application process. Confirm eligible nationalities. Review processing times. Be cautious of third-party websites. Some charge fees for services the government provides directly.
Cost: Fees vary by visa type. The official immigration website lists current rates

Processing times fluctuate. Apply well ahead of your travel date. This is sensible. The All Indonesia arrival card is free. It is required for all travelers regardless of visa status.

Visa Required
Depends on the visa type granted. The issuing embassy or consulate will specify

Some nationalities do not qualify for visa-free entry or electronic visas. These travelers need to apply for a visa through an Indonesian embassy or consulate before departure.

How to Apply: Contact the nearest Indonesian embassy or consulate. Ask about application procedures. Confirm required documents. Check current processing times. Requirements differ by location. Reach out to the specific office you plan to use.

Allow plenty of lead time for consular visa applications. Processing can take several weeks. This depends on the embassy and time of year. Some visa types require an interview. Others need additional supporting documents. A letter of invitation may be necessary.

Arrival Process

Arriving at Kualanamu International Airport follows standard Indonesian immigration procedures. The experience is generally orderly. Queues at immigration can be lengthy during peak periods. Patience helps.

1
Complete the All Indonesia Digital Arrival Card
Fill out the All Indonesia digital form before landing or upon arrival. Use the official portal or the companion app on Google Play. This single submission covers immigration, customs, health, and quarantine declarations. Complete it up to three days before your flight. This saves time at the airport. The form is published and maintained by Indonesia's Directorate General of Immigration.
2
Proceed to Immigration Control
After disembarking, follow signs to immigration. Have your passport ready. Bring your completed All Indonesia arrival card confirmation. Carry any visa documentation. Officers will review your travel documents. They may ask standard questions about your visit's purpose and duration.
3
Biometric Collection
Immigration officers may photograph you. They may collect fingerprint scans. This is routine at Indonesian airports. It takes only a moment.
4
Collect Your Baggage
After clearing immigration, proceed to baggage claim. Kualanamu has the usual carousel setup. Luggage trolleys are available.
5
Pass Through Customs
Your customs declaration is part of the All Indonesia form you already submitted. Nothing to declare? Use the green channel. Carrying goods above the duty-free allowance? Use the red channel. Some items require declaration. Officers may conduct random bag checks. This happens regardless of which channel you use.

Documents to Have Ready

Valid Passport
Indonesia generally requires passport validity beyond your planned stay. Check the official immigration website for current requirements. These can vary. Ensure you have at least one blank page for the entry stamp.
All Indonesia Digital Arrival Card
Every passenger needs this before landing in Indonesia. File it up to three days early through the official All Indonesia portal or the app from Indonesia's Directorate General of Immigration. One form handles immigration, customs, health, and quarantine.
Valid Visa or Proof of Visa-Free Eligibility
Your nationality determines whether you need a visa, an electronic visa, or qualify for visa-free entry. Check your passport category on the official immigration website before you fly.
Return or Onward Ticket
Officers may want proof you plan to leave Indonesia within your allowed stay. Keep your return flight or onward ticket easy to reach.
Proof of Accommodation
You could be asked about your Medan accommodation. A hotel confirmation or host letter typically suffices.

Tips for Smooth Entry

Finish the All Indonesia digital arrival card before your flight, not after landing. Submitting up to three days ahead through the official portal or app spares you airport queues and Wi-Fi hunts.
Save a screenshot or printout of your All Indonesia confirmation. Airport Wi-Fi lags. Phone batteries die. Be ready.
Watch for unofficial sites mimicking the All Indonesia portal and charging fees. The real service is free and run by Indonesia's Directorate General of Immigration.
Heading to Bali later? The provincial government charges foreign visitors a separate tourist levy before arrival through the official Love Bali portal. This applies only to Bali, not Medan or elsewhere in Indonesia.
Dress modestly and stay polite at immigration. Medan sits in Sumatra's predominantly Muslim north. Respect smooths the process.
Kualanamu immigration queues crawl during peak hours. If your flight lands with several others, pad your schedule before ground transport.

Customs & Duty-Free

Indonesian customs rules hit every port of entry, Kualanamu International Airport included. Your customs declaration lives inside the All Indonesia digital arrival card, already submitted before you reach the checkpoint. Indonesia enforces customs rules hard. Penalties for undeclared restricted or prohibited items bite deep.

Alcohol
1 liter of alcoholic beverages per adult traveler
Medan occupies conservative Sumatra, where alcohol appears less than elsewhere in Indonesia. Bringing it within allowance is legal. Local customs may still notice.
Tobacco
200 cigarettes, or 25 cigars, or 100 grams of loose tobacco per adult traveler
These limits are per person and cannot be pooled between travelers.
Currency
Cash above a certain threshold must be declared upon arrival
Indonesia makes you declare cash above a set limit. Verify the current threshold on the official customs website before departure. Amounts and rules shift.
Gifts/Goods
Personal goods and gifts clear customs up to a value limit set by Indonesian authorities.
Goods past the duty-free value limit face import duties and taxes. Check the official customs website for current thresholds.

Prohibited Items

  • Narcotics and illegal drugs in any amount. Indonesia punishes these with extreme severity, including possible capital punishment.
  • Firearms, ammunition, and explosives without prior Indonesian authorization.
  • Pornographic materials in any format
  • Counterfeit currency and goods
  • Printed matter or media deemed to threaten public order or national security
  • Certain radio and telecommunications equipment without a permit

Restricted Items

  • Prescription medications beyond personal-use amounts. Carry a doctor's letter. Keep original packaging.
  • Certain foods, plants, seeds, and animal products. These may need phytosanitary or quarantine clearance.
  • Traditional medicines and herbal products, which may be subject to inspection
  • Electronics and professional equipment beyond personal-use amounts. Duties may apply.

Health Requirements

Indonesia rarely demands specific vaccination proof for Medan arrivals, with one key exception. Health questions appear on the All Indonesia digital arrival card, handled before immigration.

Required Vaccinations

  • Yellow fever certificate required if you arrive from or recently transited a yellow fever country. Carry your International Certificate of Vaccination or Prophylaxis if so.

Recommended Vaccinations

  • Hepatitis An and B, as a general precaution for travel in the region
  • Typhoid. Medan's street food tempts. Waterborne illness lurks.
  • Tetanus and diphtheria boosters if not current
  • Rabies pre-exposure if you will visit rural Lake Toba areas or Sumatran highlands where medical help is scarce.
  • Japanese encephalitis for longer stays or extensive rural and agricultural exposure.
  • Malaria prophylaxis depends on your Sumatra itinerary. Medan itself carries low urban risk. Surrounding rural zones rate higher.

Health Insurance

Indonesia does not require travel health insurance for entry. Carry it anyway. Medan's private hospitals meet reasonable standards for regional care. Serious cases may need evacuation to Singapore or Kuala Lumpur. That costs enormously without coverage. Verify evacuation is included.

Current Health Requirements: Travelers arriving from a country with yellow fever risk should carry a valid International Certificate of Vaccination or Prophylaxis for yellow fever. Beyond this, there are no routine health documents required for entry into Medan. Health declarations are captured as part of the All Indonesia digital arrival card. For the most current health entry requirements, check with Indonesia's Ministry of Health or your home country's travel health advisory service, as requirements can change in response to disease outbreaks or other public health developments.

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Important Contacts

Essential resources for your trip.

Embassy/Consulate
Find your country's nearest embassy or consulate in Indonesia
Most embassies are in Jakarta, though several countries maintain consulates in Medan or nearby. Check your government's foreign affairs website for the location and contact details of the nearest diplomatic mission before you travel.
Immigration Authority
Indonesia's Directorate General of Immigration
The official immigration website is the authoritative source for visa requirements, the All Indonesia arrival card, and entry regulations. Use it to confirm what applies to your nationality before departure.
Emergency
Indonesia's general emergency number is 112
This connects to a central dispatch for police, ambulance, and fire services. In Medan, response times can vary, so if you are staying at a hotel, the front desk is often the fastest route to coordinating emergency help.

Special Situations

Additional requirements for specific circumstances.

Traveling with Children

Children need their own passport and, where applicable, their own visa. If a child is traveling with only one parent or with someone who is not their legal guardian, carrying a notarized consent letter from the absent parent or parents is a wise precaution. Indonesia does not uniformly require this. But airlines and immigration officers may ask for it, and having the letter avoids any delays. Birth certificates or adoption documents can also help establish the relationship between the adult and child.

Traveling with Pets

Bringing a pet into Indonesia requires advance planning. You will typically need an import permit from Indonesia's agricultural quarantine authority, a veterinary health certificate issued close to your departure date, proof of current rabies vaccination, and possibly a microchip. Quarantine on arrival is possible depending on the animal and origin country. The process is detailed enough that contacting the nearest Indonesian embassy or the agricultural quarantine office well ahead of travel is essential. Medan is not one of the more commonly used entry points for pet imports, so confirming that Kualanamu can process animal arrivals is a good first step.

Extended Stays

If you plan to stay in Medan or elsewhere in Indonesia longer than your initial visa or visa-free allowance permits, you will need to arrange an extension or apply for a longer-term visa before departure. Some visa types can be extended at local immigration offices in Indonesia, while others cannot. Overstaying your visa in Indonesia carries fines and can result in detention or deportation, so it is not something to take lightly. For stays related to work, study, or retirement, specific visa categories exist, each with their own requirements. The Directorate General of Immigration website and the nearest Indonesian embassy are the right starting points for sorting out longer-term arrangements.

Dual Nationals

Indonesia does not recognize dual citizenship for adults. If you hold an Indonesian passport alongside another nationality, be aware that Indonesian authorities will treat you as an Indonesian citizen and expect you to enter on your Indonesian passport. This can affect your consular access if you run into difficulties. If you hold two non-Indonesian passports, enter and exit on the same passport to avoid confusion at immigration.

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